Choosing a Service

How do I choose the right product?

Choose a service based on your destination country, business objective, required documents, and preferred level of support. Our catalog includes country-specific company formation packages, standalone services, and business add-ons.

What is included in each product?

Every product has a defined scope. The product description explains the included registrations, documents, support services, processing time, delivery method, and exclusions. If a requirement is not listed as included, please contact support before placing your order.

Are the displayed prices final?

The displayed price applies to the listed product and stated scope. Government charges, taxes, courier fees, banking fees, translation, additional document requests, and optional services may be charged separately unless expressly included.

Can I purchase an add-on separately?

Selected add-ons can be purchased separately, including legalization and attestation, virtual office and address services, business email setup, logistics, physical copies, and additional company stamps or seals.

Company Formation

Which countries are currently covered?

Our company formation catalog includes the United States, Canada, the United Kingdom, Saudi Arabia, Morocco, Egypt, Oman, China, Rwanda, Burundi, and the United Arab Emirates. Availability, requirements, pricing, and package contents vary by jurisdiction.

What documents will I receive?

Documents depend on the selected country and package. They may include incorporation certificates, articles or bylaws, company information, registered agent details, tax or commercial registration documents, and other official records stated on the product page.

How long does company formation take?

Processing times vary according to the jurisdiction, government authority, document readiness, verification requirements, and selected package. Use the processing estimate shown on the relevant product page as your initial guide.

Are bank account opening and tax registration included?

Not necessarily. Formation-only packages may exclude bank account opening support, tax identification registration, virtual office services, or tax representative services. Always review the exclusions before ordering.

Legalization & Attestation

What is Apostille certification?

An Apostille authenticates eligible public or company documents for recognition in countries that participate in the Hague Apostille Convention. Eligibility depends on the document type, issuing authority, and destination country.

What is consular attestation?

Consular attestation is a document legalization process for use in another country. Requirements vary by issuing country, destination country, document type, and consular authority.

Do I need to send original documents?

Requirements vary by service. Do not send original documents until the required submission method and document list have been confirmed for your order.

Digital & Business Services

What is included in Business Email Setup?

Business Email Setup supports the configuration of professional mailboxes using Google Workspace or Microsoft 365. The relevant product page defines the supported mailbox quantity and monthly service limits.

What are Virtual Office & Address services?

Depending on the selected product and jurisdiction, these services may provide a registered business address, virtual office support, and mail forwarding. Review the product page for the address location, service duration, mail handling, and forwarding terms.

Documents, Delivery & Logistics

How are company documents delivered?

Digital documents are delivered by email when included in the selected product. Physical copies, international courier delivery, and additional rubber stamps or seals are separate services unless expressly included.

Can I order an additional company stamp or seal?

Yes. An additional customized official company rubber stamp or brass seal may be available as a separate product. Customization, production, and delivery requirements depend on the order details.

Orders & Customer Support

What happens after I place an order?

Our team reviews your order and contacts you if additional information or documents are required. Please use the email address associated with your order when communicating with support.

How can I request help with my order?

Open a support ticket and include your order number, product name, customer name, and a clear description of your request. Never include passwords or complete payment card details in a support ticket.

Can I request a service that is not listed?

Submit a support request with your business need, destination country, document type, and desired timeframe. Our team will confirm whether a suitable service is available.

What information should I include in a support ticket?

• Order number
• Product or service name
• Customer name and order email
• A clear description of the issue or request
• Relevant documents or screenshots, with sensitive information removed

Important Information

Product availability, pricing, processing times, government requirements, and included services may change. The individual product page and your order confirmation are the controlling sources for your purchase. If the information on this FAQ differs from the product page, follow the latest product page information.

Need assistance? Open a support ticket with your order details so our team can review your request efficiently.